Workflow Optimization Are your current workflows costing your company time and money? With a little technology, here are just some things we can accomplish: Identify time-wasting steps Identify the workflows which are costing your department the most time Develop business rules Create business rules and standards for new and existing workflows Eliminate duplication Identify and eliminate duplicate workflows Automate processes Develop new workflows using scripting and/or automation in order to eliminate unnecessary steps “Efficiency is doing things right. Effectiveness is doing the right things.” Peter Drucker